Frequent Questions

The funeral director's job is to assist the bereaved in various ways to help them through the loss of a loved one. A funeral director provides bereavement and consolation services for the living, in addition to making arrangements for the cremation, burial, and memorial services for the deceased. He fulfills the role of funeral arranger, funeral director, funeral attendant, and embalmer.

The following list is not all-inclusive, but describes some of the major tasks of a funeral director: 

•     Removal and transfer of the deceased from the place of death to the funeral home
•     Professional care of the deceased, including embalming, casketing, and cosmetology
•     Consulting with family to make arrangements for the funeral service
•     Filing certificates, permits, and other required forms
•     Obtaining copies of the death certificate
•     Arrangements with the cemetery, crematory, or other places of final disposition
•     Creates and publishes the obituary
•     Arrangements for clergy, music, flowers, transportation, pallbearers, and special fraternal or military services
•     Directs and manages the funeral service and the funeral procession
•     Assists the family with death-related claims, including Social Security, VA insurance, grief counseling

A traditional funeral involves a number of services which add to the total cost. Besides a non-declinable basic services fee, other charges may include removal/transfer of the body to the funeral home; embalming; other preparation of the body; use of facilities and staff for viewing; use of facilities and staff for the funeral ceremony; use of a hearse, service car, or van; a basic memorial printed package; metal casket, a vault or grave liner, and purchase of a cemetery plot.

A funeral or memorial service provides an opportunity for the living to show respect for the deceased and pay tribute to their life. It provides a framework to freely and openly express our beliefs, feelings, and thoughts about the death of our loved one. It gives us permission to grieve our loss, share in solidarity, and gain strength from others who are experiencing the same loss.

The four main types of funeral services include the traditional funeral service, the memorial service, the committal service, and the affirmation or celebration of life service.

Yes, cremation or burial is merely the disposition of the body. Funeral services are to honor and remember your loved one, regardless of disposition.

Pre-arranging funeral services can be done regardless of the final disposition. Pre-arranging is simply recording your wishes with the funeral home and prefunding if you choose to do so.

• Advance Directives - If the deceased left any written advance directives concerning the disposition of his remains and memorialization, you need to bring them with you. These instructions may be found in a will, or there may be a formally witnessed disposition directive, funeral pre-arrangements, or a pre-need contract.
• Military Discharge Papers
• Details on any cemetery property owned by the deceased or the family (grave plot, columbarium space, etc.)
• Recent photograph of the deceased and any personal effects that you wish to be included in the viewing or burial
• Specific information on the deceased: 
•     Full legal name
•     Address
•     Marital status
•     Social Security number
•     Date of birth
•     Place of birth (city and state)
•     Educational history (number of years of schooling)
•     Armed Forces service dates and serial number
•     Occupation or profession
•     Parent's names, including mother's maiden name
•     Next of kin and other survivors

Definitely! In fact, we encourage you to do so. Choosing cremation only indicates how you’d like to care for your loved one after the service and doesn’t exclude you from celebrating and honoring their life in any way. Whether you’d like to arrange a funeral service before cremation, or wait and hold the service after the cremation, we’re happy to help you design a meaningful service to accompany the cremation.

A viewing — also known as a visitation, wake, or calling hours — can involve an open or closed casket, and is seen as a vital part of the grieving process. Having their loved one present often helps family and friends to accept the reality of their loss, especially for those who may not have seen him or her in a while. The opportunity to come to terms with the death and say a final farewell is an important step on the road to healing.

Yes. Autopsies and organ donation do not affect your ability to have an open-casket viewing.

You should use your judgment to determine whether your child is old enough to comprehend death, and whether attending the funeral will be meaningful to them. It’s important for children to be allowed to express their grief and share in this important ritual. If you bring young children, explain beforehand what they will see and experience, and make sure that they know the importance of being on their best behavior. If your child becomes cranky or noisy, remove them promptly to avoid disturbing those who are mourning.

No. Except in rare circumstances, embalming is not required by law. However, most funeral homes do not permit public viewing without embalming. If you opt to not use embalming, usually we can offer a private viewing prior to cremation with minimal preparation excluding embalming.

The grieving process doesn’t end with the funeral, and it will take time for the bereaved to heal. The family will need your support for months to come, so make sure to check in on a regular basis. Drop a note, make a phone call, and continue to invite them when you make social plans; they’ll let you know if and when they are ready to participate. Reach out to the family on special occasions, like birthdays or anniversaries, especially during the first year following their loss.

What you’ll say depends upon whether or not you’ve already had contact with the bereaved. If you’ve already offered your condolences, or attended the visitation or service, simply greet the bereaved warmly and express an interest in their wellbeing. If this is your first meeting since the death and you’re in a public setting, it’s best not to bring up the death directly. Instead, say something like, “I understand these must be difficult days for you,” and perhaps ask about when might be a good time to visit, or suggest that you meet for lunch.